Service Strategy & Operations advisory strategy requires hard choices about the moves an enterprise will make now, and in the future. Our commitment to helping sustain economies runs through everything we do. Watermark’s ecosystem-level understanding of the dynamics driving change and innovation, and tools for securing growth opportunities and reducing risk, enable you to set courses and act with confidence. Services under Strategy & Operations advisory Organisation development Organisation development is a field of research, theory and practice dedicated to expanding the knowledge and effectiveness of people to accomplish more successful organizational change and performance. OD emerged out of human relations studies in the 1930s, during which psychologists realized that organizational structures and processes influence worker behavior and motivation. Watermark focus on aligning organizations with their rapidly changing and complex environments through organizational learning, knowledge management and transformation of organizational norms and values. Key concepts of OD theory we use include: organizational climate (the mood or unique “personality” of an organization, which includes attitudes and beliefs that influence members’ collective behavior), organizational culture (the deeply-seated norms, values and behaviors that members share) and organizational strategies (how an organization identifies problems, plans action, negotiates change and evaluates progress). Merge & Acquisitions A large percentage of divestitures, merge & acquisitions are unsuccessful at building shareholder value. We know how important it is to select the right partner. Watermark M&A professionals advise corporate buyers and private equity investors throughout the entire deal lifecycle.